Terms & Conditions

ABN: 68 689 374 990
Address: 21 Taylor Street, Kadina SA 5554

These Terms & Conditions apply to all hire bookings with Copyking Event Hire (“the Owner”). By placing a booking, paying a deposit, or accepting delivery of equipment, the Hirer agrees to be bound by these Conditions.

1. DEFINITIONS

• “Owner” means Copyking Event Hire ABN 68 689 374 990.
• “Hirer” means the individual, business, or organisation hiring equipment from the Owner.
• “Equipment” means all hire items, accessories, and components supplied by the Owner.
• “Commencement Date” means the date the hire period begins.
• “Term” means the duration of the hire period stated on the invoice or booking confirmation.
• “Hire Fee” means the total amount payable for the hire of Equipment.
• “Replacement Cost” means the full cost to replace an item at current supplier pricing.
• “Invoice” means the tax invoice issued by the Owner.
• “Force Majeure Event” means any event beyond the Owner’s reasonable control, including severe weather, natural disasters, fire, government restrictions, or industrial action.
• “Site” means the location where the Equipment is delivered, installed, or used.

2. BOOKINGS & ACCEPTANCE

2.1 A booking is confirmed only when the Owner issues written confirmation or an invoice.
2.2 Payment of a deposit or any portion of the Hire Fee constitutes acceptance of these Conditions.
2.3 Quotes are valid for 14 days unless otherwise stated.
2.4 The Owner reserves the right to decline a booking at its discretion.

3. PAYMENT TERMS

3.1 A deposit is required to secure a booking.
3.2 The balance of the Hire Fee must be paid 30 days prior to delivery or collection unless otherwise agreed.
3.3 All prices are in Australian dollars and includes GST.
3.4 Failure to pay by the due date may result in cancellation of the booking.

4. CANCELLATIONS & REFUNDS

4.1 Cancellations or changes must be made in writing.
4.2 If the Hirer changes or cancels the hire 30 days or more before the designated event date, a refund will be issued for any amount paid beyond the 25% deposit.
4.3 If the Hirer changes or cancels the hire 14 to 29 days before the designated event date, the Hirer will receive a 50% refund of the total invoice value, excluding the 25% deposit, which remains non‑refundable.
4.4 If the Hirer changes or cancels the hire 0 to 13 days before the designated event date, the full invoice value will be forfeited, and no refund will be issued.
4.5 No refunds are provided for change of mind, event changes, or unsuitable weather.

5. DELIVERY, COLLECTION & SITE ACCESS

5.1 Delivery and collection times are estimates only and may vary due to operational requirements.
5.2 The Hirer must ensure safe, clear access for delivery, installation, and collection.
5.3 Additional fees may apply for:

• stairs or difficult access
• long distances from vehicle to setup area
• after‑hours delivery or collection
• delays caused by the Hirer

5.4 If the Owner cannot access the Site, delivery may be refused and fees may still apply.

6. INSTALLATION, SETUP & USE OF EQUIPMENT

6.1 Equipment installed by the Owner must not be moved, altered, or dismantled by the Hirer.
6.2 The Hirer must use Equipment only for its intended purpose and in accordance with instructions provided.
6.3 The Hirer is responsible for ensuring the Site is level, safe, and suitable for installation.
6.4 The Owner may refuse installation if the Site is unsafe or unsuitable.
6.5 The Hirer must ensure Equipment is protected from weather, misuse, vandalism, theft, or unsafe conditions.

7. MARQUEES, STRUCTURES & OUTDOOR EQUIPMENT

7.1 The Hirer acknowledges that outdoor Equipment is vulnerable to wind, rain, storms, and environmental conditions.
7.2 The Hirer must monitor weather forecasts and take reasonable precautions to protect Equipment.
7.3 The Owner may refuse installation or require removal if weather conditions pose a risk.
7.4 The Hirer is liable for all damage caused by weather unless directly caused by the Owner’s negligence.

8. DAMAGE, LOSS & CLEANING

8.1 The Hirer is responsible for the Equipment from delivery/collection until it is returned or collected.
8.2 The Hirer is liable for any loss, damage, breakage, staining, or destruction of Equipment, regardless of cause (excluding fair wear and tear).
8.3 The Hirer must pay the Replacement Cost, being the full cost to replace the item from the Owner’s supplier at current pricing.
8.4 Cleaning fees may apply for items returned excessively dirty, stained, or requiring specialised cleaning.
8.5 Missing items will be charged at full Replacement Cost.

9. BOND / SECURITY DEPOSIT (IF APPLICABLE)

9.1 A bond may be required for certain items or bookings.
9.2 The bond will be refunded once Equipment is returned clean, undamaged, and complete.
9.3 Deductions may be made for:

• damage
• missing items
• excessive cleaning
• late return
• breach of these Conditions

10. RISK, LIABILITY & INDEMNITY

10.1 The Hirer uses the Equipment at their own risk.
10.2 The Owner is not liable for:

• injury, loss, or damage arising from the Hirer’s use of Equipment
• delays or failures caused by weather, traffic, or Site conditions
• loss of income, profit, or event‑related costs

10.3 The Hirer indemnifies the Owner against all claims, damages, or losses arising from:

• misuse of Equipment
• unsafe Site conditions
• failure to follow instructions
• third‑party actions

10.4 The Owner’s liability is limited to the Hire Fee paid.

11. FORCE MAJEURE

11.1 The Owner is not liable for delays, cancellations, or failure to perform due to a Force Majeure Event.
11.2 The Owner may cancel or modify the booking without penalty if a Force Majeure Event occurs.

12. PHOTOGRAPHY & PROMOTION

12.1 The Owner may take photographs of Equipment once installed for promotional use.
12.2 The Hirer may request in writing that photographs not be used.

13. OWNERSHIP OF EQUIPMENT

13.1 All Equipment remains the property of the Owner at all times.
13.2 The Hirer must not sell, sub‑hire, or offer Equipment as security.

14. GENERAL

14.1 These Conditions form the entire agreement between the parties.
14.2 Any variation must be in writing and agreed by both parties.
14.3 If any clause is found invalid, the remainder remains enforceable.
14.4 These Conditions are governed by the laws of South Australia.